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Looking for help with your HeaterReader™?
Please fill out our Support form and we will contact you shortly, using the information provided.
Want to get a hold of us sooner? Feel free to call us at (705) 737-4400
If you wish to return your purchase or to report a discrepancy, please contact our customer service department using one of the following options:
1. Phone: (705)-737-4400
2. In Writing:
WiFi POOL SOLUTIONS
1 Saunders Road Unit 8
Barrie, Ontario Canada
3. Email: Email: email@example.com
All returns must have prior return authorization and be received within 15 days from ship date. We allow you 15 days to return a product that you are not satisfied with, whether or not it is defective.
Your right of retraction starts from the moment your order is delivered. You can return the product within this time period, at your own expense, accompanied by your invoice, as well as a return authorization number. Returns without a return authorization number will not be accepted.
To obtain authorization please call: (705)-737-4400
Please allow 4-8 weeks for processing. If you have not received credit for returned goods after the 8-week period, please contact customer service.
Please note freight charges are not eligible for reimbursement.